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MakeEveryCustomerCallEffectiveandCompliantInRealTime

Whispa is a lightweight AI assistant that listens alongside your agents, providing live compliance guardrails, real-time guidance, and instant coaching — without heavy integrations or 12-month rollouts.

Live guidance

Get contextual suggestions and prompts during customer calls to improve service quality

Better outcomes

Help agents resolve issues faster and provide more consistent customer experiences

Easy to use

Simple interface that works alongside your existing tools without disrupting workflows

Why Whispa

Built for Real-TimeCustomer Success

Whispa sits directly alongside agents, providing instant support when it matters most

Live Compliance Guardrails

Real-time prompts ensure every call stays within regulation.

Instant Guidance

Answers, cues, and support while the conversation unfolds.

Faster Ramp-Up

Onboard new agents in weeks, not months.

Lightweight Deployment

Trial with a small team in weeks, no complex integrations required.

Orchestrated Integrations

Whispa plugs into the tools powering your contact center

Bring real-time coaching and compliance into your voice platform, CRM, and service desk without slowing agents down. Connect once and let Whispa stream context across every moment of the call.

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AWS Connect

Cloud telephony

Genesys

Genesys Cloud

Enterprise routing

Agent Desktop

Unified Interface

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Whispa OS

Real-time coaching & compliance

Salesforce

Salesforce

CRM & data layer

HubSpot

HubSpot

Deals & follow-ups

Intercom

Intercom

Post-call coaching

Zendesk

Zendesk

Ticket context

About Us

Deep financial services expertise meets cutting-edge AI innovation

Norman Yan - Co-Founder & CEO

Norman Yan

LinkedIn

Co-Founder & CEO

Ex-banker turned AI leader. With 14 years experience in the Financial Services industry, Norman has been at the forefront of AI transformation within Westpac Business Bank. He led the team behind several high-impact AI solutions, including the bank’s first generative AI policy tool, driving measurable business outcomes and setting a new benchmark for innovation in the sector.

Jonas Tischer - Co-Founder & CTO

Jonas Tischer

LinkedIn

Co-Founder & CTO

AI engineer and startup builder. Jonas worked at ThoughtWorks Consulting with some of the world's largest enterprises on cutting-edge AI solutions. He was a founding member of a European AI evaluation startup and part of Lyrebird Health in Australia. His expertise spans multimodal AI, audio intelligence, and compliance guardrails, powering Whispa's real-time mission.

Ready to Transform Your Customer Conversations?

We're currently partnering with select financial services organisations to validate Whispa in real-world environments.

If you'd like to explore more, we'd love to talk.

Join select financial institutions already exploring Whispa's real-time compliance and guidance capabilities.